Generations of Service, Driven by Safety: Duggers Services Wins 2024 Acuity Fleet Safety Award
We’re proud to announce that Duggers Services has been honored with the prestigious 2024 Acuity Fleet Safety Award. This recognition from Acuity Insurance—a leader in commercial insurance and risk management—validates what our team has known for generations: that exceptional service begins with an unwavering commitment to safety.
This award represents more than industry recognition; it reflects the values that have guided our company since day one. At Duggers Services, safety isn’t just a policy—it’s the foundation upon which we’ve built lasting relationships with our customers and community.
Our Legacy of Service
For decades, Duggers Services has been a trusted name in towing and roadside assistance. Our company began with a simple philosophy: deliver quality service while protecting what matters most—our people, our customers, and our community.
Through multiple generations of leadership and countless equipment changes, safety and responsibility have been the pillars supporting our growth. Each generation has built upon the last, creating a culture where safety excellence isn’t just expected—it’s ingrained in everything we do.
Why Safety is a Core Value
Fleet safety in our industry means comprehensive responsibility. Our vehicles aren’t just transportation—they’re mobile representatives of our commitment to professionalism and community safety. Every time one of our trucks hits the road, it carries our reputation and our responsibility to return home safely.
Our approach to fleet safety encompasses rigorous driver training programs, regular vehicle maintenance protocols, and continuous investment in safety technology. We’ve implemented GPS tracking systems, driver behavior monitoring, and comprehensive pre-trip inspection procedures. Our drivers undergo regular safety training and are empowered to make decisions that prioritize safety over schedules.
“Safety isn’t something we add to our operations—it’s how we operate,” says owner Vance Dugger, who took over Dugger’s Services from his father more than 30+ years ago. “When you see our vehicles on the road, you’re seeing the result of countless hours of training, preparation, and commitment to doing things the right way.”
The People Behind the Award
This recognition belongs to every member of our team. From our technicians who perform meticulous vehicle inspections to our drivers who navigate challenging conditions with professionalism, and our office staff who coordinate safe, efficient operations—everyone plays a vital role in our safety success.
Community Commitment
Our focus on safety extends far beyond our business operations. We understand that safe fleet management benefits everyone who shares the road with us. Our commitment to safety helps protect families, other businesses, and community infrastructure.
We actively participate in local safety initiatives, sponsor community safety education programs, and maintain partnerships with local emergency services. Our drivers often serve as additional eyes and ears for law enforcement, reporting unsafe conditions and assisting stranded motorists when appropriate.
This community-minded approach has earned us not just industry recognition, but the trust and respect of the neighborhoods we serve. Safety isn’t just good business—it’s good citizenship.
What This Means Moving Forward
The 2024 Acuity Fleet Safety Award energizes our commitment to continuous improvement. We’re not content to rest on our achievements; instead, we’re using this recognition as momentum to reach even higher standards.
Our upcoming initiatives include expanding our driver training programs, investing in advanced vehicle safety technology, and developing mentorship programs that pair experienced drivers with newer team members. We’re also exploring partnerships with local technical schools to help train the next generation of safety-conscious professionals.
This award affirms that our approach works, but it also challenges us to keep innovating and improving. The safety landscape continues to evolve, and we’re committed to staying at the forefront of best practices and emerging technologies.
Moving Forward Together
We invite you to experience the difference that a safety-first approach makes. Whether you’re considering our services, exploring career opportunities, or simply want to learn more about our commitment to excellence, we’d love to connect with you.
The 2024 Acuity Fleet Safety Award is an honor we share with our entire community—our customers who trust us, our partners who support us, and our neighbors who benefit from our commitment to safety. Together, we’re building a safer, more reliable future, one service call at a time.
Thank you for being part of our journey. Here’s to many more years of safe, exceptional service.
