DUGGER’S EMERGENCY ROAD SERVICE
Providing Emergency Roadside Assistance for you 24/7 – 365 Days OVER 2,000,000 COMPLETED CALLS
UPDATE:
Date 03/27/20
DUGGER’S OFFERS FREE DELIVERY SERVICE
Elderly people, shut-ins, medically vulnerable and medical personnel may schedule a delivery of a pre-arranged purchase and we will pick it up and deliver it to you. Visit here for more details:
Date 03/24/20
ESSENTIAL SERVICES – We continue to operate and offer you the same roadside services that we provide everyday. We are offering “hands free” service and sanitation after every call and service.
Date 03/16/20
Coronavirus
We take the health and safety of our team & community seriously and want to remind our customers that we have options that you may request. If you prefer a no-contact service or need to make a special request for health reasons, you can make that request by calling 877-823-9696
A: You will be asked to leave your keys with a person that you trust so that they can give the keys to a technician so they can perform the service.
B: You will be asked to unlock and leave keys under the front floor mat for towing and or Road Service.
For those customers who are ill or who have been in contact with others who may be ill, this is particularly important to protect the health of our employees, so please alert our call center.
Thank you for trusting us when you are in need of emergency road service.
CEO
Vance Dugger
Dead Battery? Get a Roadside battery delivery and exchange service. Dugger’s is on the way with a professionally trained battery technician.
Battery dead? Nobody likes getting stuck. Best laid plans are for not, if your car won’t start. Get a Jump Start from Dugger’s Services.
You never expect to run out of gas, but it happens. And if your stuck…then what? Call Dugger’s Services and a qualified technician is on the way.
Need a Tow Truck “Near Me” – Get a tow from the professionals at Dugger’s Services Towing division. Only available in Albuquerque, NM.
Dugger’s Road Rescue in Albuquerque & Rio Rancho, NM and Dugger’s Emergency Roadside Services are available in the Greater Phoenix, AZ metro. They are tow industry leaders who believe the customer should come first. We are a second generation family owned and operated business. If you live in the Phoenix Metro or the Albuquerque Metro, the only name you need to remember is Dugger’s. Look for our tow service trucks with flames on them in New Mexico. If you are broken down on the side of the road, you are worried. Look at our track record of satisfied customers in our roadside services reviews. Dugger’s Services delivers the replacement battery, fuel or tire change service that you need, where you are; NOW! When you are looking for industry trained towing and emergency roadside assistance experts, the only service you need is Dugger’s. The next time you need a tow, have a dead battery or run out of fuel on the side of the road, Dugger’s Road Service and Dugger’s Emergency Road Service can save the day!Dugger’s Emergency Road Service
NEW MEXICO
- Albuquerque
- Rio Rancho
ARIZONA
- Greater Phoenix
- Tucson
Hear more from our customers – REVIEWS
Just had Duggars sent out by my road service to start a car with a dead battery and Scott did an awesome job! Very fast service and I was on my way. Thank you!
Adam came super fast to change a flat tire. He was efficient, professional and super nice. Made sure my spare had plenty of air. Great job!!! Thank you!
these guys were awesome. Very efficient one guy was in training. They were both very nice. I would definitely recommend you for any one that needs roadside assistance. I've given you a six star if they had it
My wife's poor Scion had to get a ride to the tire shop. We called our insurance and Lamont with Duggers showed up. He was friendly, professional and careful. I am very happy with the job he did.
My Driver, Ricky was very efficient and professional. Not only was he at my vehicle within minutes, after I broke down, but he knew what he was doing, did a great job towing my car and getting me and my vehicle where I needed to go. Highly recommend! ☆☆☆☆☆
Wasn’t there for the actual towing (was in an accident) so I can’t comment on that, but when I went to get my personal belongings from my car they made it easy and DJ was really awesome and super friendly. Even in a really emotional state he made it a bit easier
Scott just came out to jump my Fiesta and he was awesome. He went ahead and replaced my battery on the spot since I was planning on replacing it later anyway. Talk about a time saver! He was personable and efficient- highly recommend.
Broke down north of Tramway on Christmas Day. Driver was super fast and friendly, got to us in about 20 minutes. Not my first time using them, they are a great company. Thank you and have a great new year! (Hopefully I will not need your services soon - no offense!)
Love this towing company always reliable and very nice ppl
Scott is the best! I learned that my electronic trunk is very very secure and thanks to Scott we are able to get my keys out of it! Great customer service so glad that he was able to go above and beyond.
The wait was a little long about 2 hours but we were in no hurry and the wait was well worth it because the service was awesome! Definitely recommend this towing service
Nothing but kind and generous professional roadside assistance. Gustavo arrived in a timely matter and called me when he was 5 minutes out. Best roadside assistance service experience so far. 5 stars all the way. Mad props to the professional name Omar, got here quicker than heck and was nothing but kind and professional never will I use a different roadside assistance service if you need any roadside assistance be sure to call duggars the most efficient are professional roadside assistance I've ever had in both experiences
Fair dealing ownership and management! Don't let a few "bad apples" ruin it for you: Dugger's is the way to go! My nephew drives for uber and his dealings with Dugger's Road Service are remarkable! Thank you, Mr. Dugger, for properly taking care of my nephew! Hat's off, sir! -Emma
Scott just changed my tire and was super fast, it literally took two minutes. Very professional and good at his job. 10/10 would recommend Dugger's services!
Great experience with this company. Brandon was quick and professional with his work and got the job done. Couldn't ask for better service. This man needs a raise!! Seriously the best tow truck operater I've ever dealt with. I'll definitely use this company again if ever needed!
Having a blowout on the freeway can be a very scary experience. Dugger's came to my rescue through my insurance. Omar was very kind, respectful and super helpful. He not only took care of of the tire, but gave the car battery a jump as it had died. Awesome service!
The driver was very courteous and prompt, thank you very much! I rated this service 7 months ago and today I used the service again and I still rate it at 5 🌟's! The driver Ricky Bobby's customer service was excellent! He was very helpful and very knowledgeable. I would recommend along for him if at all possible! The dispatch was readily available to handle the special attention needed with my call. Thank you!
My roadside assistance with Dugger's service was great. With the rain and my understanding that many car owner were facing the same circumstances, the overall service was still great. The wait time was not a bother and the fact the towing took less than 20 minutes to get going, was proof how great their team is!
Scott Y. was awesome! He was expedient, friendly and punctual while taking care of my vehicle problems. He is definitely the person you need in your corner for all of your vehicle needs!
I would have wrote this review sooner but I’m also in the middle of moving. Recently we had to get our vehicle towed to the shop for some work and a gentleman named Brandon came out to tow our vehicle. Fast, professional, polite, kept the mood up while doing what he needed to get done. The best interaction I’ve had with any company and it shows. Would give a higher rating if I could!
Really nice guy and got spare on to replace flat in minutes. Very concerned he met all the needs to get me going and gave me sound advice in driving with undersize spare. Thanks so much. Highly recommend.
Broke down on Highway, the dispatcher called to make sure of where I was and to confirm the arrival time. The driver called and let me know he was on the way. Great service and he got there earlier than the estimated time!
Zack arrived quickly. Jumped my battery is no time. He was very nice. Can't ask for anything more.
Scott was very helpful and on time. I was able to get my tire changed in no time. He also gave me some great advice on tires. Thank you 😀😀😀
Scott was amazing when he got here, figured out where my battery was, tracked down a replacement and got it installed all with a smile. Great experience and will have no issues recommending Dugger's to anyone else.
Scott was wonderful! He was efficient and took wonderful care of my car. I’m grateful they sent him to help me.
Scott was so helpful. Seriously he is a quick Ninja and unlocked my car for me. Very professional and even offered a jump for my battery. I will definitely use this company again!
Tommy was efficient and pronto, and had excellent customer service. A real master of his craft. He got my keys out of my truck in minutes and was very professional. Thanks for saving the day bro!
I called Duggar’s to change my flat tire due to having incorrect lug wrench. Scott arrived within 15 minutes of me placing the request and had me on the road five minutes later. Awesome response time and even better customer service. Thanks Scott!
Brandon was fast and professional and knew his stuff. I appreciated how well he did his job and I felt safe leaving my truck in his care. I'd highly recommend Brandon and Duggers to anyone needing a tow.
My daughter locked herself out and they responded quickly. They kept in touch by phone to make sure I knew they were on their way. Truly appreciate them.
Duggers is really the best company. Scott unlocked my car today and he was so polite and efficient. The wait time said an hour and he was here in less than 30 minutes. Thank you for the amazing customer service you provided!!!
Scott was super friendly and helpful. He was there fast! He changed my tire and got me on my way. I Highly recommend Dugger’s.
Scott called me to get my exact location, informed me where he was and how long it would be before he reached me. Scott arrived as promised and was super friendly and nice. He had me up and road ready within 15 minutes. He certainly made my day of fog, cold, mist, flat tire, missing my yoga class...much brighter! Thank You Scott!
Scott took the extra time and effort to help me when I locked my keys in the car. My 08 Honda Civic is rather difficult to unlock and he overcame quite a few challenges. His determination to help me was admirable. I am very appreciative of his help!
I think the gentleman's name was Demi, anyway, he arrived within the time he said he would. Hooked up my pickup, and got it to my house quick and safe. I was impressed because I asked him to drop it off in front of my garage and I couldn't have parked it any better. Professional and friendly and efficient!
Scott was very professional and punctual! I would rely on calling these guys back again if I ever had an emergency and definitely refer them to friends and family! Thank you for your quick service!
I am leaving a 5 star review in good faith, as I have used Dugger in the past and they've always done an excellent job! Many insurance companies use them and every time, the driver has been professional, honest and hard working! Now on Wednesday, 12/18, my car was ready to be released from a local repair shop, as I was in an accident on the 5th which put it there. I drive for a both Ride Share companies in the city, and since I was out of work for so long, I was really looking forward to getting my vehicle back, except one thing happened: My car was hit in the parking lot, of the repair shop, by a tow truck dropping off another vehicle! This put my vehicle back in the shop!!! (It should be ready today) This incident put me out of work another 6 days! (It's Christmas and this has really put a financial burden on me). I know the Driver responsible will do the right thing, that is why I am giving a 5 star review (in good faith) now.
I would like to send out a giant Thank You and review to Tim for going above and beyond in helping us preserve our vehicles integrity while trying to get it towed to be repaired. The strut and spring were completely out and Tim took additional time and used all his know how to get the vehicle on the flat bed without causing additional repairs for us. He should definitely be recognized for his being a stellar employee to your company! Thanks again Tim!
Scott was there within 25 minutes. It certainly wasn't as daunting as I had expected. He was friendly and courteous. -He got my truck up and running in 60 seconds. Highly recommend.
Nothing but kind and generous professional roadside assistance. Gustavo arrived in a timely matter and called me when he was 5 minutes out. Best roadside assistance service experience so far. 5 stars all the way
I had a flat tire this morning and it was really stressful for me. Scott from Duggers was so incredible! I put in the request and I was notified about a minute later. Scott called me two minutes before arriving. He came out and was very polite. He got his tools and fixed my tire in about 5 minutes. I was so impressed! Thank You Scott for great service and for making my day a little less stressful!
Wasn’t there for the actual towing (was in an accident) so I can’t comment on that, but when I went to get my personal belongings from my car they made it easy and DJ was really awesome and super friendly. Even in a really emotional state he made it a bit easier
I am now an employee of this fine establishment.i came down here to ask questions and got hired thanks guys my family appreciates it.the service that is required must be passed with a test
