Guide to roadside assistance

Your Guide to Understanding Roadside Assistance Services

Road Rescue Guide

Roadside assistance is a vital service for drivers everywhere. It offers peace of mind and security, knowing that professional help is just a call away in case of a roadside assistance emergency. But what exactly do these services entail? How do they contribute to your safety on the road? Let’s delve into these questions as we break down the various services offered by Dugger’s Road Rescue.

  1. Jump Starts: Car battery problems are one of the most common reasons drivers need roadside assistance. Whether it’s due to cold weather or leaving your lights on overnight, a dead battery can leave you stranded. At Dugger’s Road Rescue, we offer jump starts to get your car back up and running in no time.
  2. Flat Tire Changes: A flat tire can happen at any time, and it’s not always possible or safe to change it yourself. We provide quick and efficient tire changes to help you get back on the road. Our team is trained to handle all types of tires and vehicles, ensuring a proper and secure installation.
  3. Emergency Fuel Delivery: Running out of gas can be both frustrating and inconvenient. Instead of having to leave your vehicle to find a gas station, our emergency fuel delivery service brings the fuel to you. We deliver enough gas to get you to the nearest station, saving you time and hassle.
  4. Mobile Battery Replacement: If your car battery needs replacing, there’s no need to worry about getting your vehicle to a shop. We come to you with our mobile battery replacement service. Our team will deliver and install a new battery on the spot, ensuring you’re back on the road as quickly as possible.
  5. Lockout Service: It happens to the best of us – locking your keys in your car. Our lockout service provides a safe and efficient way to regain access to your vehicle without causing any damage.
  6. Towing: If your vehicle can’t be fixed on the spot, we offer towing services to get your car to a repair shop. We ensure your vehicle is safely transported without causing any further damage.

Understanding these services and how they work is key to maximizing their benefits. At Dugger’s Road Rescue, our goal is to help drivers stay safe and minimize downtime during roadside emergencies. With our range of services, you can rest assured that help is just a call away, no matter what situation you find yourself in.

Road Rescue - Car Battery Delivery

Why Choose Mobile Car Battery Replacement with Road Rescue

Emergency Roadside Services

When you’re on the road, the last thing you want is for your car battery to die. At Road Rescue, we understand the panic that sets in when your car won’t start because of a dying battery. That’s why we offer a solution – mobile car battery replacement. Here’s why this service is essential for every driver.

  1. No Need to Drive: The beauty of our mobile car battery replacement service is that it eliminates the need to drive your vehicle with a defective battery to a repair shop. We come to you, ensuring your safety and preventing any further damage to your car’s electrical system.
  2. Service Anywhere, Anytime: We bring our services to wherever you are. Whether you’re stranded on the side of the road, at work, or at home, our mobile technicians will come to you. Road Rescue means mobile, and we take that seriously.
  3. Convenient Scheduling: Our service fits around your schedule, not the other way around. Instead of taking time off work or interrupting your day to visit a repair shop, you can continue with your activities knowing that our skilled technician will come to you.
  4. Watch and Learn: With our mobile service, you have the option to be present when the work is done. You can ask questions, understand the problem, and learn from our experienced technicians. This transparency gives you peace of mind, knowing that the work is being done correctly.
  5. Cost-Effective Solution: Unlike traditional repair shops with high overhead costs, our mobile service model allows us to pass savings onto you. So, not only is our service convenient, but it can also be more cost-effective.

At Road Rescue, we’re more than just a mobile battery replacement service. We offer fuel delivery, flat tire services, windshield chip services, and more. If you’re in need of any roadside assistance services in Arizona, we’re here to help.

Road Rescue Phoenix - Car Battery Delivery

Road Rescue Albuquerque - Car Battery Delivery

Fuel Delivery Service

Help Is on the Way: A Guide to Emergency Fuel Delivery Service

Emergency Fuel Delivery Service

What a beautiful day for a drive! The sun is shining, the windows are down, and the gas tank is empty. Uh-oh.

If you were stranded by the roadside, what would you do?

  1. Phone a friend 100 miles away
  2. Start walking
  3. Hope for a good Samaritan

None of these options are very safe. Have you heard about calling an emergency fuel delivery service?

Keep reading to learn about how fuel delivery services can help you out of a troubling situation and get your life back on a roll! Read more

Car Won't Start - Not the battery

What’s Going On? My Car Won’t Start, but the Battery Is Still Good

Car Won’t Start – Battery Is Fine

There’s nothing worse than car trouble. This is especially true when your car won’t start.

The next time you get in your car on a cold morning and discover that it won’t start, the problem could be any number of things. That’s why it’s important to have a basic understanding of how to troubleshoot the possible issues.

This article can help. Here we take a look at possible reasons your car won’t start but battery is good. The key is to be able to troubleshoot the problem fast so you can get on your way as soon as possible.

Keep reading to learn more.

Make Sure Battery Connections Are Secure

Let’s start by keeping things simple. First, take a moment to make sure your battery connections on each battery post are connected properly. After all, a good battery that’s not connected is no better than a dead battery.

You Might Be Out of Gas

Here’s a simple fact of life: if you’re out of gas, your car isn’t going to start. That’s why you need to check your gas gauge. And if the needle is on empty, you’ll need to have someone bring you a few gallons so you can get to the gas station.

The Starter Is Bad

It’s also possible that your starter is bad. Turn the key in the ignition to see if your engine will crank. If not, there’s a strong possibility that your starter will need to be replaced.

Your Spark Plugs Are Bad

When was the last time you checked your spark plugs? Because when they go bad, you won’t have any luck getting your car to start. Go ahead and pop your hood, remove and clean each plug, then screw them back in place. If this doesn’t do the trick, it’s time to replace them.

The Alternator Is Toast

When you have a good battery but your alternator is dead, your battery won’t charge. It could be a simple matter of a loose or broken alternator belt, so check the belt before investing in a replacement alternator.

Transmission Is in Neutral

This might seem silly, but your car might be in neutral. Get in your car and check the shifter is in park before moving on to the next possibility.

It’s also wouldn’t hurt to check the fuse box for a bad fuse.

Key Fob Battery Is Dead

Most modern cars have key fobs for locking the doors. Keep in mind that key fobs operate on small batteries and those batteries eventually die. That’s why it’s important to keep a spare fob battery in your console in case of emergencies.

Top Reasons a Car Won’t Start But Battery Is Good

Nothing is a bigger headache than a car that won’t start when you’re in a hurry. Fortunately, this guide to troubleshooting when car won’t start but battery is good will help you make a frustrating situation a bit less stressful.

Please contact us today to learn how our battery service can rescue you from being stranded.

Car Won't Start

4 Common Reasons Your Car Won’t Start and Troubleshooting Tips

One in three drivers on American roads will suffer a breakdown this year. That equated to 69 million drivers needing to call for some roadside assistance.  Many of these calls are made when a car won’t start. This issue is usually caused by a simple mechanical failure or a lack of power.

Remember, the reasons a car won’t start going back to simple chemistry. An engine to turn over and stay running needs a spark, air, and fuel. If any of these three elements are not present, you are calling for help on the side of the road.  Often, a few minutes under the hood can get you running again. But there will be times when the car won’t start but clicks or you don’t have the necessary parts and tools to get the job done in a pinch.

In the following article, we’ll discuss how to troubleshoot a situation when you are left asking, “Why won’t my car start?”

1. Dead or Corroded Battery

A common problem is that a battery that has reached the end of its lifespan or refuses to charge up as the car is running. Unfortunately, as the days get colder, the problem is more prevalent as the frigid battery struggles to supply enough spark in the winter months.

Besides your battery being faulty, batteries can also build up corrosion around the negative and positive leads that lead to the starter. This corrosion is often greenish-white chalk and can be scraped off. In many cases, scraping off this excess corrosion will allow a proper charge to get through.

Also, often a quick jump start to an old battery will get you back on the road until you can get the battery replaced or serviced.

2. Faulty Starter Motor

If you turn the key and absolutely nothing happens, no clicking, no sound of the engine laboring to turn over, you could have a bad starter motor. If you look at your car and decide, my car won’t start, but the lights come on, then the starter motor is likely the culprit. This means power is flowing to the electrical system, but the motor is broken and won’t crank the engine.

3. Broken Ignition Switch

Do you have a fat key chain with a lot of weight on it? Believe it or not, this can harm your ignition switch over time. The ignition switch turns on your electrical system and allows power to flow to the starter motor.

If you have flickering dashboard lights and difficulty getting your car key to turn, a faulty ignition switch is a likely culprit.

4. Do You Have Gas?

It may sound ridiculous, but the leading cause of breakdowns out there on the road is still running out of gas. People try to run that extra mile or never get their fuel filters cleaned, resulting in the car failing to start or shutting down.

Make sure you change your fuel filters with your regular service appointments, and as soon as your low-fuel warning light comes on, look for a gas station to fill up.

Finding out that you misjudged how much gas you left in the tank can cause you all sorts of delays in your day.

Play It Safe

No one wants to break down on the side of the road, but chances are it will happen to you eventually. If your car won’t start or you get a flat tire, it happens.

Prepare for trouble with a roadside assistance service you can trust. Then, when you have 24-hour peace of mind, you know you’ll be covered when you need help the most.

Are you ready to sign up for assistance? Contact us today to get started.

Low on gas

Why You Shouldn’t Drive When You’re Low On Gas

Many people have driven around with a low amount of gas in their cars. Whether this is an accident or because they think they can make it to a gas station before running out, it is a common occurrence.

While this is common, it is something you should avoid doing. Driving while low on gas can lead to issues with your car that will cost you in the long run.

Read on to learn about the reasons why you should not attempt driving on empty.

1. Immense Damage

If you are driving while low on gas, you will eventually break down.

Breaking down is not only a stressful experience, but it can cause damage to your car as well. For example, your exhaust system can be damaged due to your car stalling out. The specific part in this system that will experience the damage is the catalytic converter

The electric fuel-pump motor in your car can also experience damage due to driving low on gas. This can happen because the fuel pump will suck in air, creating unwanted heat.

These kinds of damages can be costly, so driving with a filled gas tank will prevent you from having to spend money on avoidable damage.

2. Expensive Gas Prices

Along with costly repairs, you will end up paying more money when you fill your car up with gas.

You eventually will begin to panic and pull into the nearest gas station. This gas station may be more expensive than others, but because you had no choice but to go there, you end up spending more money.

Pulling over to get gas before reaching an empty gas tank will prevent you from panicking, as well as save you money.

3. Dangers and Stress of Being Stranded

One thing people may not think about until it is too late is what they will do if they are stranded after breaking down. While you are waiting for fuel delivery to reach you, you may become very stressed out.

This can be dangerous if you break down in a high-traffic area. It may be difficult to not panic, especially if cars are passing you by at a very fast speed. This can lead to an accident if you break down in a spot where you are at risk of getting hit.

Avoid ending up in this situation by getting gas when you reach a quarter tank of gas.

Driving Low on Gas: Emergency Fuel Service

If you are stuck in a situation where you need emergency fuel delivered to you, you may wonder who you should call.

Duggar’s Road Service offers fuel delivery if you are ever in need of emergency fuel. We are dedicated to offering you exceptional service and are a reputable roadside service company. Here are some of our reviews.

If you fear that we may not be able to get to you due to the time of day, do not worry! Duggar’s has 24/7 emergency services available, including fuel delivery.

Contact us if you need fuel delivery or any of our other roadside services.

Tips: Stay Safe as You Wait for Emergency Roadside Assistance

Emergency Roadside Assistance

We try to avoid it, but over 95 percent of drivers experience a roadside breakdown, according to car insurance companies. A dead battery or mis-fueling are two leading causes.

Help is a mobile phone call away, but safety is still important while you wait for emergency roadside assistance. Here are some handy roadside safety tips to get you through an emergency breakdown.

Keep Roadside Emergency Items in Your Vehicle

Half the safety battle is preparing for an emergency breakdown before you start driving. Emergency items include:

  • First aid kits
  • Drinking water
  • Non-perishable food
  • Cell phone chargers
  • Road flares and emergency markers
  • Reflective vest

You’ll also need jumper cables, a spare tire, and other tools.

Good roadside assistance services may provide a spare tire or mobile battery replacement if you need it. But if they don’t, you could end up stuck longer.

Exit the Vehicle Carefully

The safest option is to park your car completely off the road (if you can) and remain inside until emergency roadside assistance arrives.

If you must exit the vehicle, always exit opposite the road and wear a reflective vest. Do not remain in the incoming traffic path for any reason, especially if it’s dark or on the interstate.

Use Hazard Lights and Warning Markers

Other drivers must know your car is stopped before they are upon it. This is very important for cars traveling +60mph that can’t react to a roadside breakdown at the last second.

Keep your hazard lights on, if you can. A completely dead battery may not power hazard lights, and running hazards for a few hours can drain the battery.

Road flares and roadside emergency markers will help other motorists avoid collisions if hazards aren’t an option.

Call Emergency Roadside Assistance

It’s tempting to call family or friends first, but emergency roadside assistance should be the phone call priority.

Roadside assistance services can generally respond more quickly, find you much faster, and they are already prepared for most common car issues.

Stay Vigilant During the Roadside Breakdown

Other motorists may pull over to assist you with the emergency breakdown. If you let them help, it’s a risk to their safety and yours.

Most people are genuinely helpful, but the safest choice is to remain inside, with your doors locked. You can crack your window slightly to exchange information.

Inform other motorists that emergency roadside assistance and highway patrol has your location and is on the way. This will let the good samaritans know you’re safe, and also deter would-be criminals.

Stay Hydrated, Warm, or Cool

Roadside breakdown planning should factor in the people traveling with you, and the time it would take emergency roadside assistance to reach your vehicle. Avoiding dehydration is crucial for certain situations:

  • High heat and dry climates
  • Very cold climates
  • Traveling with babies, toddlers, or young children
  • Traveling with senior citizens
  • Areas far from amenities
  • Driving after hiking or other strenuous activities

One lone water bottle won’t be enough preparation. Experts recommend drinking around half a gallon a day on average.

You may also need items like portable battery fans or blankets in climates with extreme summer and winter temperatures.

Don’t Let a Roadside Emergency Break You Down

An emergency breakdown is stressful and scary, but there are steps to stay safe. Preparation and situational awareness will save the day.

Emergency roadside assistance is also your savior. If you need a fast and comprehensive response, contact us at Dugger’s Road Service for 24-hour roadside assistance services.

4 Common Causes Of Car Breakdowns
Tire Change Service
What to Do If Your Car Breaks Down on the Highway

Flat tire - Can you put on a spare?

How To Safely Drive on a Spare Tire

Spare Tire

Did you know that 60% of people claim that they can’t change a flat tire? Like it or not, we’re all bound to have that unlucky day when we have to switch out a flat for a spare.  Whether you belong inside or outside that sixty percent margin, it’s safe to say a good share of people aren’t quite familiar with the ins and outs of what to do after they throw on their spare tire. Your spare tire can’t necessarily be treated like the tire it replaced, and there are some important precautions to keep in mind when driving on one. Should you find yourself having to continue driving with your spare tire, this short guide will explain how you can drive to best accommodate it.

Driving On A Spare Tire

Firstly, if you have any difficulty or uncertainty with the process of changing your tire or handling your spare, do not hesitate to simply consult a reliable roadside assistance service company. If you’re not completely confident with the process, it’s best that you don’t take the risk.

However, if you’ve changed your tire and are ready to go, here are some things you should keep in mind when driving on spare tires.

By its very design, most spare tires are slimmer, more compact and primarily designed to fit in your vehicle’s trunk. It also has very little tread compared to a standard tire. It’s made with long-term storage in mind, which means short-term driving. If you can, you should limit your distance to no more than seventy miles and your speed to no more than fifty miles per hour while your spare is attached. The size difference between the spare and your other tires requires varying power from your car’s transmission. This can potentially cause further car trouble or even breakdowns if you drive longer or faster than you should.

With this in mind, you should also be aware of additional complications posed by this disparity in wheel sizes. Do not use cruise control, be especially cautious on wet or icy surfaces, and take turns very slowly. Also, you truly never know when your spare tire might be needed, so it’s important to stay prepared before any problem actually occurs. Always make sure your spare is inflated to a pressure of 60 psi (pounds per square inch) or the recommended PSI on the tire. After all, it won’t do you any good to change out one flat for another!

Don’t Be Afraid To Ask For Help

Again, for any number of reasons, you might not be prepared or fully confident with the process of what to do after getting a flat tire. That’s completely okay, and you’re certainly not alone! It’s a troubling situation altogether, and we’re here to help. Whether you need a spare tire, your car towed, or your battery jump-started, Dugger’s Road Service is here to help. All it takes is one quick call, and we’ll be out to you in no time.

Are you having any roadside trouble? Give us a call today! 1-877-823-9696

how long can you drive on a spare tire

How Long Can You Drive on a Spare Tire?

Every motorist’s worst nightmare is suddenly being stuck with a flat tire while mid-journey. Although it can be extremely irritating, replacing a flat tire immediately is of critical importance. Driving with a flat tire can cause a huge number of problems, ranging from car engine issues to catastrophic road accidents.

That is why quick and effective flat tire replacement should always be your first course of action. Of course, to do this, you will need to use the spare tire in the back of your car. But how long can you drive on a spare tire? Is a spare tire a quick and temporary fix or a long-term replacement? Read on to find out everything you need to know about when to drive on a spare and for how long.

1. Different Types of Tire

Regardless of the flat tire causes, you will need to replace the tire immediately. However, different cars will have different types of flat tires. The type of tire you have in the back will determine how long you can drive on it and how quickly you should head to the nearest tire shop or call a tire replacement specialist. Here are the main types of tire you are likely to have in your car:

  • A space-saving ‘donut’ tire: This is one of the most common spare tires. It is smaller than your main tires and is designed to be easily stored and clapped onto your car.
  • A full-size spare: This is a spare tire that is a brand-new, exact replica of your existing permanent tires.
  • A run-flat spare: A run-flat spare is a tire that can maintain its pressure for a certain period after a puncture and is a temporary fix.

Your spare tire should be easy to identify and should be labeled accordingly.

2. How Long Can You Drive on a Spare Tire?

Next comes the question of driving on a spare. Depending on the tire you have, you will be able to drive longer distances before heading to the repair shop. Here is what you need to know:

  • A space-saving tire: These are temporary fixes that should only be used to drive straight to the repair shop. It is recommended to not drive more than 70 miles on a space-saving tire and to not exceed speeds of 50mph.
  • A full-size spare: A full-size spare can theoretically be driven for as long as possible, as it has all of the functionality of a new tire. However, it will not have the same tread and wear as your other three tires, as it is brand new.
  • A run-flat spare: This is a tire that is specifically designed to keep you going until you can get a proper repair and replacement. It will be accompanied by a dashboard tracker that tells you how much pressure is left. The absolute maximum distance you should drive on a run-flat tire is 70 miles.

Instant Flat Tire Help Today

Now that you know how can you drive on a spare tire, it is time to get a permanent fix. No matter where your tire breaks down in Arizona or New Mexico, you can call us to get a quick and affordable replacement.

Mobile Car Battery Replacement

5 Easy Benefits of Mobile Car Battery Replacement

Mobile Car Battery Replacement

Did you know that the average car battery lasts just four years? If your battery dies or isn’t holding its charge properly, you’re either going to need a jump start or a battery replacement. If your car won’t start, how are you supposed to drive to the repair shop? That’s where mobile car battery replacement can help. Read on to learn some of the key benefits of mobile battery replacement.

1. You Don’t Have to Drive

As we’ve already discussed, one of the key benefits is that even if your car won’t start, you can still get your battery replaced.

Even if you have enough charge to get the car running, it’s not a good idea to drive with a defective battery. You may find it dies en route to the repair shop, or it may cause further damage to the battery. Your battery also powers the electrical safety features in your car, so you’re putting yourself at risk by driving with a defective battery.

2. They Can Come to Your Work

Even if your battery fails when you’re not at home, it’s not a problem. Mobile means mobile, so a mobile car battery replacement technician can come to you no matter where you are, whether you’re at home, at work, or stranded on the side of the road.

3. Fits Around Your Schedule

Because a mobile car battery replacement technician can visit you wherever you are, it means it’s much easier to fit your battery replacement around your schedule. Instead of having to take time off work to drive to the repair shop, you can carry on working or getting on with your day, knowing that the battery replacement technician will come to you.

4. You Can Be Present When the Work Is Done

If you drop your car at the repair shop, you might sit in the waiting room, or head off somewhere else and return when the work is done. With a mobile battery replacement, you have the option to stay whilst the work is done so that you can find out first-hand what the problem is and what the best course of action is. It also gives you peace of mind that the work is being done correctly.

5. Saves You Money

A repair shop has a lot of overheads, not least of which is the premises themselves. A mobile battery repair company doesn’t have the same overheads, and they can pass some of those savings on to you. That means your battery replacement could work out cheaper than going to a repair shop.

Are You Looking for Mobile Car Battery Replacement?

If you’re in need of mobile car battery replacement services, then we’re to help. Whether you need a jump start or a battery replaced, we can send a qualified battery technician to your location who can assess your battery and either offer a jump-start or replace your battery. We also offer fuel delivery, flat tire services, windshield chip services, and more.

Check out our reviews and contact us today.