Had a great experience with this company. Brandon was very professional and efficient at preforming his job duties. Great customer friendly personality. I was very pleased with the speed and service. Will call them again in the future.
Wasn’t there for the actual towing (was in an accident) so I can’t comment on that, but when I went to get my personal belongings from my car they made it easy and DJ was really awesome and super friendly. Even in a really emotional state he made it a bit easier
I've had dead battery several times and when the service man comes out they are very courteous and helpful. Just want to say I'm happy with their service.
I ordered a replacement battery through 800batteries.com and it was delivered/installed by Duggars. They did an awesome job. The technician kept me informed about when he would arrive; he arrived on time (same day that I put the order in) with the new battery, and installed it in less than 20 minutes--and that included removing/replacing the passenger seat, as that's where the battery lives in my SUV. The technician was also polite and treated me like a fellow human being, and didn't talk down to me the way some mechanics do with women. The cost was reasonable, and having the work done at my house saved so much time.
I am leaving a 5 star review in good faith, as I have used Dugger in the past and they've always done an excellent job! Many insurance companies use them and every time, the driver has been professional, honest and hard working! Now on Wednesday, 12/18, my car was ready to be released from a local repair shop, as I was in an accident on the 5th which put it there. I drive for a both Ride Share companies in the city, and since I was out of work for so long, I was really looking forward to getting my vehicle back, except one thing happened: My car was hit in the parking lot, of the repair shop, by a tow truck dropping off another vehicle! This put my vehicle back in the shop!!! (It should be ready today) This incident put me out of work another 6 days! (It's Christmas and this has really put a financial burden on me). I know the Driver responsible will do the right thing, that is why I am giving a 5 star review (in good faith) now.
Good price and great timing. For some reason ever since I owned a car I have always had a a habit of locking my keys in it. Way more times than I would like to admit. But Dugger's is the only company that I have ever used in the Albuquerque area that shows up exactly when they say they will. Quick at getting my vehicle open, and the employees are always nice, and if for whatever reason you might not have roadside assistance with your insurance, the price they charge is not bad at all. As I have had to call them to unlock my daughter's car, which was also my fault her keys were locked in her car. Thanks Duggers.
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