Emma Joyce Peele-Bellerjeau
16:53 24 Dec 19
Fair dealing ownership and management! Don't let a few "bad apples" ruin it for you: Dugger's is the way to go! My nephew drives for uber and his dealings with Dugger's Road Service are remarkable! Thank you, Mr. Dugger, for properly taking care of my nephew! Hat's off, sir! -Emma
John Benjamin Austin
21:42 23 Dec 19
I am leaving a 5 star review in good faith, as I have used Dugger in the past and they've always done an excellent job! Many insurance companies use them and every time, the driver has been professional, honest and hard working! Now on Wednesday, 12/18, my car was ready to be released from a local repair shop, as I was in an accident on the 5th which put it there. I drive for a both Ride Share companies in the city, and since I was out of work for so long, I was really looking forward to getting my vehicle back, except one thing happened: My car was hit in the parking lot, of the repair shop, by a tow truck dropping off another vehicle! This put my vehicle back in the shop!!! (It should be ready today) This incident put me out of work another 6 days! (It's Christmas and this has really put a financial burden on me). I know the Driver responsible will do the right thing, that is why I am giving a 5 star review (in good faith) now.
Nancy Sankovic
03:32 28 Nov 19
Scott Y. was awesome! He was expedient, friendly and punctual while taking care of my vehicle problems. He is definitely the person you need in your corner for all of your vehicle needs!
Donna BandyBarteau
22:35 17 Jan 20
Scott called me to get my exact location, informed me where he was and how long it would be before he reached me. Scott arrived as promised and was super friendly and nice. He had me up and road ready within 15 minutes. He certainly made my day of fog, cold, mist, flat tire, missing my yoga class...much brighter! Thank You Scott!
Laura Lynch
16:20 10 May 19
I would like to send out a giant Thank You and review to Tim for going above and beyond in helping us preserve our vehicles integrity while trying to get it towed to be repaired. The strut and spring were completely out and Tim took additional time and used all his know how to get the vehicle on the flat bed without causing additional repairs for us. He should definitely be recognized for his being a stellar employee to your company! Thanks again Tim!
ben jimenez
20:07 25 Feb 19
I think the gentleman's name was Demi, anyway, he arrived within the time he said he would. Hooked up my pickup, and got it to my house quick and safe. I was impressed because I asked him to drop it off in front of my garage and I couldn't have parked it any better. Professional and friendly and efficient!
Donna Martinez
20:11 24 Jul 19
My daughter locked herself out and they responded quickly. They kept in touch by phone to make sure I knew they were on their way. Truly appreciate them.
Danny & vanessa
03:04 30 May 19
Nothing but kind and generous professional roadside assistance. Gustavo arrived in a timely matter and called me when he was 5 minutes out. Best roadside assistance service experience so far. 5 stars all the way
Sirena Narro
04:05 05 Sep 19
The wait was a little long about 2 hours but we were in no hurry and the wait was well worth it because the service was awesome! Definitely recommend this towing service
Jasmine Williams
22:33 20 Feb 19
My roadside assistance with Dugger's service was great. With the rain and my understanding that many car owner were facing the same circumstances, the overall service was still great. The wait time was not a bother and the fact the towing took less than 20 minutes to get going, was proof how great their team is!
Sandy Sacher
16:18 26 Jun 19
Having a blowout on the freeway can be a very scary experience. Dugger's came to my rescue through my insurance. Omar was very kind, respectful and super helpful. He not only took care of of the tire, but gave the car battery a jump as it had died. Awesome service!
Amanda Greer
17:42 27 Sep 19
Scott was amazing when he got here, figured out where my battery was, tracked down a replacement and got it installed all with a smile. Great experience and will have no issues recommending Dugger's to anyone else.
Not Comatose
00:45 07 Mar 19
Really nice guy and got spare on to replace flat in minutes. Very concerned he met all the needs to get me going and gave me sound advice in driving with undersize spare. Thanks so much. Highly recommend.
I-G-G- Y
23:06 17 Nov 19
My Driver, Ricky was very efficient and professional. Not only was he at my vehicle within minutes, after I broke down, but he knew what he was doing, did a great job towing my car and getting me and my vehicle where I needed to go. Highly recommend! ☆☆☆☆☆
brandy cordova
21:01 10 Jan 19
The driver was very courteous and prompt, thank you very much! I rated this service 7 months ago and today I used the service again and I still rate it at 5 🌟's! The driver Ricky Bobby's customer service was excellent! He was very helpful and very knowledgeable. I would recommend along for him if at all possible! The dispatch was readily available to handle the special attention needed with my call. Thank you!
John Austin
19:30 18 Apr 19
Tommy was efficient and pronto, and had excellent customer service. A real master of his craft. He got my keys out of my truck in minutes and was very professional. Thanks for saving the day bro!
Marissa Boylan
02:01 13 Sep 19
Wasn’t there for the actual towing (was in an accident) so I can’t comment on that, but when I went to get my personal belongings from my car they made it easy and DJ was really awesome and super friendly. Even in a really emotional state he made it a bit easier
Danny & vanessa
01:31 16 Jun 19
Nothing but kind and generous professional roadside assistance. Gustavo arrived in a timely matter and called me when he was 5 minutes out. Best roadside assistance service experience so far. 5 stars all the way. Mad props to the professional name Omar, got here quicker than heck and was nothing but kind and professional never will I use a different roadside assistance service if you need any roadside assistance be sure to call duggars the most efficient are professional roadside assistance I've ever had in both experiences
Marissa Boylan
02:02 13 Sep 19
Wasn’t there for the actual towing (was in an accident) so I can’t comment on that, but when I went to get my personal belongings from my car they made it easy and DJ was really awesome and super friendly. Even in a really emotional state he made it a bit easier
Leah Sanchez
22:57 27 May 19
Scott was wonderful! He was efficient and took wonderful care of my car. I’m grateful they sent him to help me.
Jose Santiago
19:08 24 Jan 20
I called Duggar’s to change my flat tire due to having incorrect lug wrench. Scott arrived within 15 minutes of me placing the request and had me on the road five minutes later. Awesome response time and even better customer service. Thanks Scott!
Robin Kilber
23:44 27 Apr 19
My wife's poor Scion had to get a ride to the tire shop. We called our insurance and Lamont with Duggers showed up. He was friendly, professional and careful. I am very happy with the job he did.
Amber Spellman
16:37 12 Nov 19
Scott took the extra time and effort to help me when I locked my keys in the car. My 08 Honda Civic is rather difficult to unlock and he overcame quite a few challenges. His determination to help me was admirable. I am very appreciative of his help!
Midori Branch
23:11 15 Jan 20
Scott is the best! I learned that my electronic trunk is very very secure and thanks to Scott we are able to get my keys out of it! Great customer service so glad that he was able to go above and beyond.
Katie Ferguson
20:11 15 Jan 20
Scott just came out to jump my Fiesta and he was awesome. He went ahead and replaced my battery on the spot since I was planning on replacing it later anyway. Talk about a time saver! He was personable and efficient- highly recommend.
Frances Robinson
20:39 08 Dec 19
Zack arrived quickly. Jumped my battery is no time. He was very nice. Can't ask for anything more.
Michael Smith
21:56 27 Feb 19
these guys were awesome. Very efficient one guy was in training. They were both very nice. I would definitely recommend you for any one that needs roadside assistance. I've given you a six star if they had it
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