Reviews

Good price and great timing. For some reason ever since I owned a car I have always had a a habit of locking my keys in it. Way more times than I would like to admit. But Dugger's is the only company that I have ever used in the Albuquerque area that shows up exactly when they say they will. Quick at getting my vehicle open, and the employees are always nice, and if for whatever reason you might not have roadside assistance with your insurance, the price they charge is not bad at all. As I have had to call them to unlock my daughter's car, which was also my fault her keys were locked in her car. Thanks Duggers.

Scott found his way out to the far west side of town in half the time he had estimated, and already had the flat tire off the car by the time we could walk over. He showed us exactly what had caused the flat and was finished with the replacement in about ten minutes. Excellent service!

Ambrose (please forgive me if I misspelled your name!) was kind, courteous, and very efficient! I will definitely request this towing company again if I ever have a need. Thank you for coming so promptly and towing my car!

Scott just came out to jump my Fiesta and he was awesome. He went ahead and replaced my battery on the spot since I was planning on replacing it later anyway. Talk about a time saver! He was personable and efficient- highly recommend.

The wait was a little long about 2 hours but we were in no hurry and the wait was well worth it because the service was awesome! Definitely recommend this towing service

Scott was very professional and punctual! I would rely on calling these guys back again if I ever had an emergency and definitely refer them to friends and family! Thank you for your quick service!

My daughter had a flat tire and Dugger's was used by my insurance co. as the roadside service. Within minutes I got a call from them saying they were on the way, they arrived 15 minutes later to her location and had her on the road with her spare 10 minutes later. Friendly tech and FANTASTIC service - definitely top of my list for future needs!

Having a blowout on the freeway can be a very scary experience. Dugger's came to my rescue through my insurance. Omar was very kind, respectful and super helpful. He not only took care of of the tire, but gave the car battery a jump as it had died. Awesome service!

We want to thank Gerrod for helping us with our Nissan. Our car was not starting even with a new battery installed. He did some trouble shooting and he had our car running!! Great customer service.

Scott was amazing. He came this morning and jump started my car and came to my work to replace my battery later in the day. Love how happy he was even after a long days work. Thank you!!!

Great service! Called ahead to let me know they were dispatching the truck. Driver called upon arrival. Very nice and personable. Appreciated the great communication from the company. They arrived before promised time. Very knowledgeable and knew what they were doing. Thanks for a great experience! Will recommend to anyone who needs roadside assistance.

Scott is the best! I learned that my electronic trunk is very very secure and thanks to Scott we are able to get my keys out of it! Great customer service so glad that he was able to go above and beyond.

I called Duggar’s to change my flat tire due to having incorrect lug wrench. Scott arrived within 15 minutes of me placing the request and had me on the road five minutes later. Awesome response time and even better customer service. Thanks Scott!

Scott took the extra time and effort to help me when I locked my keys in the car. My 08 Honda Civic is rather difficult to unlock and he overcame quite a few challenges. His determination to help me was admirable. I am very appreciative of his help!

Scott from Dugger’s Road Service is an absolute savior!!! I had a incident where I accidentally locked my cat, keys, phone, and wallet inside my car while waiting outside Petroglyph Animal Hospital. Thankfully I had the car running after I locked myself out, but this was still a close call. Too close a call for any loving pet owner, especially during these extreme summer temperatures. After communicating with family via the help and assistance of Petroglyph, Scott was on the way and arrived in under twenty minutes! He said, “Oh yeah this should be an easy fix”, and popped open the door in under ten seconds. He’s truly amazing and I am so thankful he was there to help me rescue my cat before I took it upon myself to find the nearest rock as a last resort. Scott, you are the MAN! 🙌🏽 Keep up the fantastic work!!! You are truly a life saver and Midnight says, “Thank you!” 😸 I am now a new fan of “TEAM SCOTT!”

My wife and I live in the foothills and she was broke down on golf course and paseo. After an Awful experience with another tow company (coming back twice, mind you.) We called our insurance and they recommended us to Duggers. AUGUSTINE WAS THE ABSOLUTE DEFINITION OF A PROFESSIONAL AND SHOULD BE PROMOTED! He showed up with a smile and was sympathetic to my wife and I and explained everything as he did it. Thank you so much Augustine, you'll never know how much you saved us today.

My car had a dead battery this morning - thankfully I was still at home when I found out. State Farm sent out Duggers Services to jump start my battery, but I decided to go ahead and replace it since it was several years old. Justin arrived in about 20 minutes (way faster than expected!) and was polite and very quick to replace my battery. Their batteries come with a two year warranty also! Thanks so much for your great service!

I think the gentleman's name was Demi, anyway, he arrived within the time he said he would. Hooked up my pickup, and got it to my house quick and safe. I was impressed because I asked him to drop it off in front of my garage and I couldn't have parked it any better. Professional and friendly and efficient!

My daughter locked herself out and they responded quickly. They kept in touch by phone to make sure I knew they were on their way. Truly appreciate them.

My roadside assistance with Dugger's service was great. With the rain and my understanding that many car owner were facing the same circumstances, the overall service was still great. The wait time was not a bother and the fact the towing took less than 20 minutes to get going, was proof how great their team is!

Heather, Brittany and Junior were all amazing to work with. I had spoken to Heather on a couple of occasions regarding my service and WOW! She is very professional, kind and friendly. Thank you to the team at Duggars for the OUTSTANDING client experience.

Gilbert responded to my claim for roadside assistance in record time! He knew just what to do and recommended a place to get my battery replaced. What a help! I highly recommend Dugger’s Road Service and Gilbert.

Nothing but kind and generous professional roadside assistance. Gustavo arrived in a timely matter and called me when he was 5 minutes out. Best roadside assistance service experience so far. 5 stars all the way. Mad props to the professional name Omar, got here quicker than heck and was nothing but kind and professional never will I use a different roadside assistance service if you need any roadside assistance be sure to call duggars the most efficient are professional roadside assistance I've ever had in both experiences

Really good experience with Dugger's. They arrived within the window of time I was given, and the guy who showed up was friendly. While the car was being pulled onto the tow truck there was a minor mishap and a little bit of the paint on the bottom edge of the front bumper got scraped. Jason at Dugger's was really helpful. He immediately arranged for me to go have the paint touched up and he didn't involve me with the payment process in any way. He just jumped right in and did everything he could to make things as easy for me as possible. Good people. Very honest, trustworthy business.

Waited about an hour on the side of the highway with my wife and daughters and our pup, Brad arrived and was very helpful, he even had extra waters for my dog, he got our car up and let us wait in his truck with AC until our Uber arrived. I can not thank him enough for his kindness. Recommended 100%. Yeah the wait is a little long but there drivers make up for it.