My roadside assistance with Dugger's service was great. With the rain and my understanding that many car owner were facing the same circumstances, the overall service was still great. The wait time was not a bother and the fact the towing took less than 20 minutes to get going, was proof how great their team is!
Nothing but kind and generous professional roadside assistance. Gustavo arrived in a timely matter and called me when he was 5 minutes out. Best roadside assistance service experience so far. 5 stars all the way
Scott was wonderful! He was efficient and took wonderful care of my car. I’m grateful they sent him to help me.
This company provides excellent service. I had a dead battery and was subsequently locked out of my vehicle because it had been recently vandalized and they were here within 15 minutes of calling. Scott was the technician who came out and it seemed like he was here a total of 3 minutes. He quickly got me into my vehicle and had it jumped in no time. I’m so grateful because I had plans with family and I was already running late. If a situation like this happens in the future, I would definitely request this company to help me out.
I am leaving a 5 star review in good faith, as I have used Dugger in the past and they've always done an excellent job! Many insurance companies use them and every time, the driver has been professional, honest and hard working! Now on Wednesday, 12/18, my car was ready to be released from a local repair shop, as I was in an accident on the 5th which put it there. I drive for a both Ride Share companies in the city, and since I was out of work for so long, I was really looking forward to getting my vehicle back, except one thing happened: My car was hit in the parking lot, of the repair shop, by a tow truck dropping off another vehicle! This put my vehicle back in the shop!!! (It should be ready today) This incident put me out of work another 6 days! (It's Christmas and this has really put a financial burden on me). I know the Driver responsible will do the right thing, that is why I am giving a 5 star review (in good faith) now.
These guys were provided to me via State Farm. Nice kid named Estefan arrived. Was there in less than 10 minutes from request. Knowledgeable young man. Very polite and professional.

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