These guys were provided to me via State Farm. Nice kid named Estefan arrived. Was there in less than 10 minutes from request. Knowledgeable young man. Very polite and professional.
I am leaving a 5 star review in good faith, as I have used Dugger in the past and they've always done an excellent job! Many insurance companies use them and every time, the driver has been professional, honest and hard working! Now on Wednesday, 12/18, my car was ready to be released from a local repair shop, as I was in an accident on the 5th which put it there. I drive for a both Ride Share companies in the city, and since I was out of work for so long, I was really looking forward to getting my vehicle back, except one thing happened: My car was hit in the parking lot, of the repair shop, by a tow truck dropping off another vehicle! This put my vehicle back in the shop!!! (It should be ready today) This incident put me out of work another 6 days! (It's Christmas and this has really put a financial burden on me). I know the Driver responsible will do the right thing, that is why I am giving a 5 star review (in good faith) now.
Scott came to tow my car after I found out I had a flat tire. I didn’t notice I actually had two flat tires because he checked! He arrived fast and before the ETA. He got me a ride to the nearest Discount Tire. He was very nice and friendly the whole time! I felt like this experience was no big of a deal because of how positive he was. A+++ service
We thought we needed a jump but Scott paid extra attention and tried a couple other things and it was a sensitive shifter!
I can't say enough good about this company. My 19 year old son is 1300 miles away in college with a dead battery in his truck and these guys took care of all my worries at a very fair price. Would recommend them to anyone. So nice to know there are companies like this in the world that can take care of a problem, give you peace of mind at a fair price.
Ok, so this is this first time I’ve ever had to use my roadside from Subaru - my battery died in the driveway and I called for a jump. Within 30 minutes, the NICEST guy showed up - Scott! He popped the hood and connected my car to a charger and had me all hooked up. Big smile, great laugh and told me what I could do to make sure I was taken care of through the winter. Thanks Scott and Dugger’s! Now I know who to call anytime I need help!

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